Platform Overview
One out-of-band platform for end-to-end incident preparedness and response
You’ve been hacked – NOW WHAT? Your cybersecurity systems alert you to a potential breach that is likely to compromise your employees and the core systems you rely on. Learn how ShadowHQ supports your response teams.
Incident Preparedness
Create your response plan and save critical files in a centralized location.
Incident Management
Digitize and automate early response actions
Incident Response
Streamline incident debriefs, task management and incident remediation.
Secure Communications
Collaborate and coordinate with voice and video calling and breakout rooms.
On-demand Reporting
Manage incident debriefs, compliance and insurance reporting requirements.
Everything you need to plan and recover fast
Support business continuity planning, risk management, remediation, and compliance with a secure out-of-band platform that boosts visibility, control, and collaboration.
Incident Preparedness
Secure and centralized file storage
Create and learn your plan ahead of time. Don’t leave crisis planning until it’s too late. ShadowHQ gives you one place to plan and collaborate during any crisis while supporting ongoing requirements for compliance, employee training, and risk management.
- Save critical files in a secure, centralized location that can be quickly accessed even if your servers go down.
- Ensure employees know what to do, who’s doing it, and how to prioritize with tabletop exercises and training.
- Stay proactive and accelerate any response by creating predefined user lists for both internal and external users.
- Demonstrate compliance and cyber readiness by creating a safe environment to store recovery-dependent files, provide training, and more.
Incident Management
Access automated response playbooks
Static PDF or text-based incident playbooks can be outdated and easily overlooked when they’re needed most. Use ShadowHQ’s Playbook Manager to automate your existing and static response plans for real-time activation and a speedier response.
- Align program managers and incident responders from across the business with tailored and actionable playbooks that can be securely accessed from anywhere on desktop or mobile.
- Digitize and automate early response actions, saving hours of critical response and remediation time.
- Maintain up-to-date documentation that meets and demonstrates regulatory compliance requirements specific to incident response and handling procedures.
- Easily update and modify playbook details on a regular or as-needed basis to ensure clear communication, activity ownership and response accuracy.
Incident Response
Streamlined incident management
Gain full visibility and control over any crisis. Ensure an organized and controlled response with enhanced visibility into all aspects of your response. ShadowHQ streamlines incident debriefs, individual task management, and lets you see who’s actively contributing to remediation.
- Streamline project management by creating, labeling, assigning, and managing individual tasks directly within ShadowHQ.
- See which users are actively engaged and part of your response team with built-in presence detection.
- Quickly bring individual teams, stakeholders, or third-parties up to speed with detailed incident debriefs and updates.
- Create dedicated war rooms to improve visibility and better delegate and prioritize specific aspects of a response.
Secure communications
Ultra secure, encrypted voice and video messaging
Stay collaborative when the stakes are high. A coordinated response starts with having a secure platform to enable communications even if your systems are down. ShadowHQ becomes your virtual bunker to connect, coordinate, and carry out your response.
- Make communication easy with built-in voice and video calling, direct messages, and breakout rooms.
- Create focused war rooms to support team-specific collaboration, task visibility, and prioritization.
- Quickly provide highly visible incident updates to members of the response team and leadership.
- Determine which members of the response team are internal employees and external vendors.
On-demand reporting
Internal and external reporting capabilities
Make it easy to support, track, and demonstrate business continuity planning and incident response compliance. ShadowHQ gives your company a secure out-of-band platform to plan, store critical files, train employees, and boost cyber readiness.
- Simplify compliance with access to a full audit trail that includes message logs, incident reports, and more.
- Highlight all aspects of a response with incident debriefs, updates, and detailed reports to share post-response.
- Support data retention requirements like chain of custody with out-of-band file storage and time stamps.
- Pass any compliance or insurance provider audit by providing your teams with hands-on training.
NEWS
ShadowHQ Wins “Security Response Solution of the Year” Award
ShadowHQ wins at 8th Annual CyberSecurity Breakthrough Awards
EWebinar
Sign up for an On-demand ShadowHQ demo
Walk through a cyber breach scenario in a 15 minute demo
DOWNLOAD Report
ShadowHQ recognized by EMA for leadership in Incident Response
Learn why EMA calls ShadowHQ’s Playbook Manager a game-changer in incident response
Be ready to navigate any crisis or audit
Support business continuity planning
Create, store, and update critical business continuity and crisis management files in a secure location that’s accessible to both planning and remediation teams.
Train your teams in real-world scenarios
Prepare your teams to effectively respond to any crisis using tabletop exercises that simulate data breaches, IT incidents, natural disasters, and other crises.
Eliminate the fog of war in a crisis
Get everyone up to speed and ready to respond during a crisis by ensuring the lines of communication never go down.
Explore how ShadowHQ can help
Incident Preparedness
Business Continuity
Crisis Management
Compliance
Cyber Insurance
Incident Preparedness
Incident preparedness
Create an incident response plan that inspires confidence
Give your teams the confidence they need to perform when the stakes are high. Know exactly who does what, what steps they have to take, and what to prioritize when every second counts.
ShadowHQ puts your teams in full control during any crisis by arming them with a safe and secure environment they need to carry out the plan.
Business Continuity
Business Continuity
Manage your company's risk with business continuity planning
Prepare your company and keep operations online through any disaster scenario with a business continuity plan that keeps key stakeholders engaged and ready to respond.
ShadowHQ’s secure, out-of-band platform makes business continuity planning easy by centralizing all aspects of planning, responding, and training your teams.
Crisis Management
Crisis Management
Maintain control during high stakes crises
Create, train, and support a crisis management team that’s capable of getting your company back to business as usual as quickly as possible.
ShadowHQ makes it easy for you to arm your crisis management teams with a platform that simplifies crisis collaboration with internal and external stakeholders, sending updates to leadership, and unifies remediation efforts between technical and business teams.
Compliance
Compliance
Keep cybersecurity compliance requirements in check
Stay ahead of your constantly evolving data protection and data privacy compliance requirements by bringing planning and remediation efforts together into one secure, out-of-band platform.
ShadowHQ enables stronger compliance with powerful features designed to protect your organization from potential audits. Our platform includes detailed reports, audit logs for messages and tasks, timestamps, and more.
Cyber Insurance
Cyber Insurance
Meet all the requirements for your cyber insurance policy
Ensure your organization checks all the boxes cyber insurance providers require to secure or retain a cyber insurance policy.
ShadowHQ enables better risk management by providing organizations with comprehensive auditing capabilities to simplify the claims process, and demonstrate effective cyber readiness and business continuity planning.
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Kind words from great customers
Resources & Insights
Learn the latest trends and best practices when it comes to incident preparedness, business continuity planning, and crisis management.
Plan and respond to any crisis with confidence
Book a personalized demo and see how ShadowHQ can help you plan and respond to any crisis 3x faster.