It’s Almost 2025 — Why It’s Time to Ditch Old School Call Trees

Incident response processes are crucial to ensure business continuity and minimize any downtime throughout the organization. However, relying on a manual crisis management plan, such as a binder and paperwork, can increase the timeframe between the incident and resolution. Relying on phone calls, faxes, and call trees can significantly hinder communications when they’re needed most. […]

What is Out-of-Band Crisis Management?

In our modern, hyper-connected world, digital communication that supports our daily lives and business operations is always at risk of being disrupted by the unexpected. Natural disasters, cyber-attacks, and other unforeseen crises loom as constant threats, capable of severing the critical communication lifelines businesses depend upon. When these primary channels are thrown offline, the consequences […]

Best Practices for Business Recovery Plan and Disaster Continuity

Keeping your business operational is exceedingly challenging in the face of evolving threats and global uncertainty. Planning is critical to remaining operational, keeping customers happy, and generating revenue. Business recovery is a multi-stage process that follows an incident or crisis. It involves the creation of a business recovery plan designed to minimize losses and ensure […]

The Incident Response Life Cycle: What You Need to Know

Modern organizations’ threats have never been more varied and potentially more damaging. Mitigating these threats is always the first line of defense, but what happens if an attacker makes it past your defenders? From a time and investment perspective — response planning is equally as critical as incident prevention. IBM’s Cost of a Data Breach […]

Compliance Best Practices: 5 Steps to Demonstrating Incident Response Readiness

Organizations across all industries must meet compliance standards while also facing the need to respond rapidly to any business-impacting incident.  Incident response readiness and compliance can complement each other, even strengthening each other in the process. But that won’t happen on its own—you need to craft strategic plans that align with evolving compliance requirements. Otherwise, […]

Introducing ShadowHQ: An Incident Response and Preparedness Platform

Watch the video below to learn all about ShadowHQ https://www.youtube.com/watch?v=somGCOnXVUc Keep your business secure with ShadowHQ! Imagine the nightmare scenario: it’s 2:00 a.m., and your business falls victim to a cyber breach. Systems are down, files are encrypted, and accounts compromised. But fear not! ShadowHQ is here to save the day. ShadowHQ is your go-to […]

10 Steps to Achieve Maximum Incident Response Readiness

  Incident response is essential for organizations aiming to minimize the impact of security incidents or other possible events that can jeopardize business continuity.  A well-prepared incident response plan ensures that an organization can swiftly and effectively address security breaches, protecting its information assets and maintaining business continuity.  Yet, one study found that 77% of […]

AI Disaster Recovery: Strategies for Resilience in Crisis Management

Embracing AI Disaster Recovery to Close Business Continuity and Disaster Recovery Gaps Business continuity planning is a necessary practice so your company can keep generating revenue, communicating with customers, or providing services. Without a mature continuity program in place, a range of possible incidents can render your organization unable to operate. However, developing and operating […]

Crisis Management and Incident Response vs Cyber Crisis Management: What’s the Difference?

Crisis management is an overarching field focusing on preventing and responding to a wide range of crises. However, cyber crisis management is often a major focus when it comes to crisis management — which is often detrimental to organizations’ preparedness and response. A recent study found that crisis-level cyberattacks account for only 28% of crises, while […]

Building a Business Case for Incident Preparedness Platforms and Processes

  Resolving incidents quickly is critical for any organization, but it can take way too much time without the right incident preparedness program in place.  Organizations need the right platforms, people, and processes to rapidly recover from incidents, minimize damage, and return to normal operations. Yet, building a business case for investing in incident preparedness […]